What circumstances might prohibit a message from being delivered to me?

1. If you have moved or changed your phone number and have not registered your new contact information, Code RED may not be able to contact you.

2. If you have only cordless phones in your residence, the power is out and you have not registered an alternate phone number, Code RED will not be able to contact you.

3. If your line is busy for an extended period and your calls do not forward to voice mail or an answering machine in a busy condition, after three tries Code RED will stop calling your number. We will receive a report of undelivered calls and can instruct Code RED to begin another round of calls to busy numbers. It’s best to have an alternate phone number in the calling database for these situations.

4. If you have privacy manager on your main phone service, Code RED will not be able to contact you unless you have registered an alternate number that will accept the call.

Show All Answers

1. What is Code RED and why is it important to me?
2. How do I sign up for Code RED?
3. Does Beachwood have my telephone number, or do I have to sign up to receive Code RED emergency calls?
4. For what kinds of situations will Code RED be used?
5. I have a Beachwood business. Can I arrange to have Code RED call my business?
6. The registration form only allows me to enter a primary and secondary telephone number. What if I want to register additional numbers for my address?
7. What precautions are being taken to protect personal information?
8. How will I recognize a Code RED message?
9. What should I do if I receive a Code RED message?
10. I have a cordless phone. It does not work when the power goes out. How is Beachwood going to reach me?
11. Will Code RED leave a message on a machine?
12. What happens if the line is busy?
13. What circumstances might prohibit a message from being delivered to me?